Enabling high-performance IT services and solutions for our customers has always been the focus of our efforts. At Uni Systems, we are dedicated in developing and delivering the most cutting-edge services to our customers, customized to their organizational needs.
Our experienced teams are constantly growing and gaining more expertise, enabling us to provide consistent and valued services in the market.
Managed Services are helping you get the most out of your technology infrastructure investments. Our highly trained personnel is specialized, among others, in the fields of service processes, DevOps and SecOps, maintaining the standard operational systems and the structured environments in which they are based on. Our customers are relying on us for assistance in increasing the reliability, efficiency, and productivity of their IT systems.
Uni Systems is supporting its customers and bridging the gap between their needs. We are converting traditional systems and infrastructures to flexible and modern environments that are automated, based on software-defined approaches and next-generation managed services. We are enabling our customers to focus on making their business grow, while we are taking care of their IT environments and their internal resource planning, in a reliable and efficient manner.
From incident and monitoring to disaster recovery and vulnerability scanning – we make running and scaling you environment simple.
Our Experts cover your operational needs for Network, Virtualization, Servers and Storage having all the required vendor certifications and meeting the highest quality standards utilizing automation and DevOps processes for ultimate efficiency.
The first law of software evolution is that systems must continually adapt – or they become progressively less valuable.
Uni Systems application management services transform your operations, moving into the modern age and enabling continuous improvement and ongoing value. You benefit from comprehensive support covering fixes, new features through to incident management and disaster recovery. In addition, with our on-call service, you get responses within a day when it comes to incidents and service requests.
We also proactively identify development opportunities, so it is easy to build and scale the service as your market and environment change. If needed, we can start working on improvements next business day, freeing you from batching requirements and managing overheads associated with project set-up.
Our Operations Team having an immense experience from complex environments in multidomain, hybrid environments can cover your needs in NOC, Application Refreshes, DBA Services, Tuning and Optimization as well as patching of Operating Systems and Middleware.
Too often, the security considerations of organizations are, in reality, what is preventing their cloud growth and slowing down their ambitions. At Uni Systems, we are making sure that security issues are not going to keep your organization from moving forward.
Our managed services teams are working continuously and proactively so they can monitor, prevent and correct infrastructure and applications' issues before affecting organizational operations.
You get better outcomes compared to traditional solutions because we use the same tooling and techniques as security analysts, which speeds up investigation and resolution.
You are therefore free to leverage the full benefits of your infrastructure and services – with complete confidence.
Our Service Managers provide the necessary tools and processes to streamline and optimize your business.
Our Service Desk provides you a customized SLA ranging from a typical 8X5 to a 24X7X365 with the required response times needed by your business.
Ensuring speedy recovery and continuous operation of critical systems is the factor that defines the fine line between a well-run organisation and one that might lose everything. Our skilled team of professionals, backed by numerous certifications, resources and through a series of consistent protocols, ensure well defined Disaster Recovery Operations by determining a suitable plan, adopting agile processes and frequently assessing systems and services.
No matter what your level of cloud adoption is, we have a managed service that is suitable for your organization. Our end-to-end portfolio covers everything you need in order to resolve and restore your systems, to increase resilience and futureproof your organization's environments, and evolve and enhance your cloud infrastructures. We are providing our customers with expert support in everything they need in order to maximize uptime and performance; from incident management and disaster recovery, to cloud on-demand administration and vulnerability scanning.